FAQs

Yes, we have prepared kits for adults and children (8 years and older). We strongly recommend that you supervise the children's work. Protect your hands after using the glue, small objects can be ingested, and of course, teach them and help them make something they will be proud of.

The workshop is available in Thai and English language.

For now, we deliver in Thailand. If you are abroad, please send a message to Nicha. We will try to find a way to send it to you.

It depends on the complexity of the product you ordered as Dreamcatcher and Macrame products are handmade. It also depends on the volume of orders. You can chat directly with Nicha via Facebook, Instagram or email if you have a special event like a birthday party.

Our office is located in Bangkok, Thailand.

Of course, you will receive your tracking number as soon as we ship your order.

We are sorry to hear about this. Just send us a picture of the damaged item in question to the email address: hello@macramebynicha.com and we will send you a similar replacement item as soon as possible.

No. All products are owned by Macrame by Nicha. Macrame by Nicha, designs, produces and distributes all its products. Macrame by Nicha is a registered trademark based in Bangkok, Thailand.

We do our best to solve any problems that our customers may encounter with their online orders. If you still want a refund on your order, we can of course make the payment, provided that the recourse is made within 14 days from the date of the order and the product(s) in question are not sold out. For more information, please consult our refund policy in the dedicated section (link in the footer).